Case Study

Delta State Government

Digitising Land Administration in Delta State

Service

Digital Transformation

Industry

Politics

When

Nov 2023

60%

Reduction in Certificate of Occupancy processing time

5,000+

Land records digitised in the first deployment wave

Real-time

Visibility into revenue streams and overdue rent introduced for the first time

Design and deployment of a digital Land Administration System to automate Certificates of Occupancy, ground rent assessments, and consent transactions, reducing delays, boosting revenue transparency, and improving citizen confidence.

Delta State’s land administration was historically dependent on manual, paper-based processes that caused significant inefficiencies. Certificates of Occupancy often took more than 30 days to process, ground rent tracking was unreliable, and revenue leakages were widespread. Citizens faced long delays, unclear procedures, and limited access to verified land records.

In partnership with the Ministry of Lands, Survey, and Urban Development, VIISAUS led the end-to-end design and deployment of a cloud-based Land Automation System with web and mobile interfaces. The platform covered Certificate of Occupancy issuance, ground rent computation, consent transactions, recertification, and regularisation processes, supported by a secure audit trail and reporting dashboards.

Key features included:

Automated workflows for assessments, waivers, and zone-change validations.
Role-secured access with biometric authentication for administrators.
Real-time dashboards to monitor revenue trends, overdue payments, and transaction logs.
Dynamic computation models for residential and commercial land assessments, ensuring accuracy and consistency.

Within six months, processing times for Certificates of Occupancy dropped by over 60 per cent. More than 5,000 legacy land records were digitised, providing the Ministry with unprecedented visibility into ground rent flows and overdue accounts. Staff efficiency increased, citizen trust improved, and the state established a scalable framework for digital land management.

Key success factors included early stakeholder engagement to capture over 40 workflows, phased deployment to ensure adoption, and the appointment of departmental “digital champions” to drive capacity building.

Looking ahead, the system offers strong potential for further integration with GIS datasets and online payment gateways to deliver end-to-end digital approvals. It can also be extended to cover e-auctions, land dispute resolution, and real-time policy reporting, cementing Delta State’s position as a leader in subnational digital governance.